TERMS & CONDITIONS

Last Updated: August 2026

Welcome to pufflocals  These Terms & Conditions govern your access to and use of our website, services, and products. By visiting our website or placing an order, you agree to these Terms & Conditions.

We are committed to providing our customers with a secure, transparent, and enjoyable shopping experience. These terms are designed to protect both our customers and our business while ensuring compliance with applicable US laws and regulations.

1. Age Verification and Eligibility

Due to federal and state regulations, all customers purchasing vape products from pufflocals must be at least 21 years old.

By placing an order, you confirm that:

• You are 21 years of age or older.
• All information provided during checkout is accurate.
• You are legally permitted to purchase vaping products in your location.
• You will not purchase products on behalf of anyone under the legal purchasing age.

We use appropriate age verification procedures to help prevent underage purchases.

If an order cannot be verified, we reserve the right to cancel and refund the purchase.

2. Product Information

We make every effort to provide accurate descriptions, images, specifications, and pricing information for all products listed on our website.

However, customers understand that:

• Product packaging may occasionally change.
• Colours may appear slightly different depending on device screens.
• Product availability may change without notice.

If you receive a product that differs significantly from its description, please contact our customer support team, and we will work quickly to resolve the issue.

Customer satisfaction remains our priority.

3. Orders and Payments

When you place an order with pufflocals, you agree that:

• All payment information provided is accurate.
• You have authorization to use the payment method submitted.
• You accept responsibility for reviewing your order before completion.

We reserve the right to:

• Cancel suspicious orders.
• Decline transactions suspected of fraud.
• Request additional verification information when necessary.

If we cancel an order after payment has been received, you will receive a full refund to your original payment method.

4. Customer Satisfaction Commitment

At pufflocals, our goal is to provide a reliable and customer-focused shopping experience.

We are committed to:

• Selling quality products from trusted suppliers.
• Providing accurate product information.
• Responding quickly to customer concerns.
• Offering fair solutions when problems occur.

If you experience any issue with your order, please contact us before leaving feedback. Our team will always attempt to find a reasonable solution.